Reference

Privacy Policy for Indonesian Accounts

We explain what we collect when you open an account, send a message, or set cookie preferences, and how we use it to keep requests and records in…

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banteng78 Privacy Policy for Indonesian Accounts
CONTACT ROUTES

Where to Ask About Privacy

If you want to ask what we hold, request a correction, or ask how a record was used, we keep the contact paths simple. Our team handles privacy messages daily from 09:00-21:00 WIB by WhatsApp, email, and the in-site form, so you can reach us from phone or desktop. When you write, include the email on the account and the change you want so we can verify the request faster.

Team online

WhatsApp help line

Send your privacy question by WhatsApp with your account email. We use it for fast requests about stored data, correction, and removal of contact details after verification.

Privacy email

Email us when you want a written trail of your request. Include the account email, the issue, and any document we ask for so we can confirm the right record.

In-site form

Use the form inside your account area if you prefer a typed request on desktop or mobile. It helps us route the message to the privacy team without delay.

SECURITY PRACTICES

How We Handle Your Data

We use a limited set of staff permissions, cookie controls, and account checks so your privacy request is handled by the right person.

Data minimisation

We collect name, phone, email, login logs, and device signals only when they are needed for account access, request handling, or security checks. We avoid storing extra profile fields unless you choose to provide them.

Cookie settings

On Chrome, Safari, or Firefox, open Settings, Privacy, and Cookies to clear or block them. If you do that, some pages may ask you to reset your preferences when you return.

Login checks

When you change a password or contact detail, we may ask for a one-time code or a second confirmation step. That protects the account from changes made by someone else.

Retention window

We keep requests, logs, and transaction-linked records only as long as they are needed for support, dispute handling, and legal duties under the law that applies to your account.

Change request

If your email, phone number, or other stored detail is wrong, send the current and corrected version from the account address. We will review the request and reply with the result.

Contact route

For privacy matters, use WhatsApp, email, or the form in your account area. Include your account email, the issue, and a clear request so we can process it quickly.

Privacy Questions You May Ask

These are the questions we hear most when someone wants to understand what happens to account data, cookies, and support requests. The answers below stay focused on your rights, the data we keep, and the steps you can use if you want a correction or a copy. If something depends on local law, we say so clearly before we act on it.

We may collect your name, phone number, email, device details, IP address, login history, and the messages you send us. We use only the data needed to handle your account and privacy requests.

Yes. Send the account email, your registered phone, and the request you want. We will confirm identity first, then share what can be released under the law that applies to your account.

Use the email or form linked to your account and tell us the current detail plus the corrected one. We may ask for a one-time code or another check before updating the record.

We keep records only as long as needed for support, security checks, dispute handling, and any legal duty that applies. After that, we limit access or remove the data where the law allows.

Cookies help us remember your language, keep the page working, and reduce repeat login steps. You can clear or block them in your browser settings on mobile or desktop, then reload the page.

Use WhatsApp, email, or the in-site form and include your account email plus a clear request. Our team will route it to the right person and reply during our daily 09:00-21:00 WIB window.

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